Freight Operations & Sales Specialist

About the role

A U.S. box truck brokerage is looking for a hands-on logistics and sales professional to join its team in a dedicated hybrid role, reporting directly to the Operations Lead. The position combines daily shipment coordination with active commercial outreach: managing shipments from pickup to delivery, maintaining customer and carrier relationships, building new freight lanes and generating consistent volume. It is open to candidates residing in Latin America, with applications submitted in English.

Key responsibilities

• Sales and lane development (75% focus): proactive outbound cold calling and lead generation to build new shipper relationships and establish consistent freight lanes.
• Inbound and client engagement (25% focus): follow up on inbound inquiries, respond to customer quotes and manage ongoing account communications.
• Drive carrier growth to reach a minimum weekly volume of $5,000 across multiple carriers.
• Secure return loads so that the backhaul fill rate exceeds 90%.
• Coordinate daily freight progress, communicate with drivers and U.S. clients and resolve operational issues promptly.
• Prepare rate confirmations, Bills of Lading (BOLs) and Proofs of Delivery (PODs), and keep CRM and TMS records accurate.

Required profile

• 2+ years of experience in U.S. freight brokerage, 3PL or trucking operations.
• Proven experience in proactive cold calling, outbound sales and building new freight lanes from scratch.
• Hands-on experience coordinating box truck or truckload shipments and handling daily operational issues.
• Advanced English with strong verbal communication for direct U.S. client interaction.
• Track record of meeting operational targets such as backhaul utilization and weekly volume goals.
• Ability to report to leadership and work independently in a fast-paced environment.

Nice to have

• Experience in box truck, middle-mile or expedited freight.
• Familiarity with CRM, TMS and tracking platforms (e.g. GoHighLevel, LoadStop, Macropoint, Trucker Tools).
• Existing network of U.S. shippers or carriers.
• Knowledge of major U.S. freight corridors and transit times.

What we offer

• Competitive monthly salary.
• Dedicated remote engagement with a growing U.S. logistics team.
• Core availability Monday to Friday, 8:00 AM–5:00 PM EST, plus 6 U.S. holidays and 10 flexible non-working days per year.