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3 ans d'experience

Competences

Business Development Sales Relationship Management Customer Acquisition Client Retention Lead Generation Market Research Negotiation Financial Products Banking Operations Microsoft Office Suite Problem Solving Decision Making Teamwork Stakeholder Management

Experience

Head of Business Development

MSHEL HOMES LIMITED

2025-01 -

Leads business development initiatives to identify new clients, markets and partnership opportunities, driving revenue growth for the company. Builds and maintains strong relationships with prospective and existing customers to support acquisition and retention. Coordinates sales activities, follows up on leads and manages the conversion process from prospect to client. Monitors market trends, customer needs and competitor actions to uncover growth opportunities. Prepares business proposals, supports negotiations and engages clients throughout the sales cycle.

Relationship Manager

Heritage Bank PLC

2022-01 - 2025-12

Managed a portfolio of retail and corporate clients, ensuring high levels of retention, satisfaction and portfolio growth. Identified prospective clients and business opportunities, consistently meeting sales, deposit and development targets. Advised customers on a range of financial products including loans, savings and investment solutions. Maintained accurate client records and ensured compliance with banking policies and regulatory requirements. Resolved customer concerns promptly, contributing to improved service delivery and client experience.

Langues

English

fluent

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