Bilingual Personal Injury Legal Assistant (Spanish/English)

About the role

We are looking for an experienced bilingual Personal Injury Legal Assistant to join our growing practice. The role supports pre‑litigation personal injury matters, handling client intake, insurance claims, medical records, demand preparation and case management in a fully electronic, paper‑less environment. Fluency in both English and Spanish is essential to provide excellent service to our diverse client base.

Key responsibilities

• Conduct personal injury intake and sign‑up new clients in English and Spanish.
• Open and manage personal injury files and insurance claims.
• Send, track and manage DocuSign documents and client paperwork.
• Request and follow up on medical records and bills from healthcare providers.
• Communicate case updates, appointments and documentation needs to clients.
• Calendar appointments, deadlines and other case‑related events.
• Assist in drafting demand packages and negotiating liens.
• Maintain organized electronic case files and ensure proper document storage.
• Provide overflow support within the personal injury department as needed.

Required profile

• Minimum two years of practical experience in a U.S. personal injury law firm.
• Fluent spoken and written English and Spanish.
• Proven ability to manage multiple active matters in a fast‑paced, paper‑less environment.
• Strong client communication skills and professional demeanor.

Required skills

• DocuSign