Continuous Improvement Specialist

About the role

Goddard Enterprises, a provider of solutions for airlines, airports and enterprises across the Caribbean and Latin America, is hiring a Continuous Improvement Specialist. The role delivers assigned improvement initiatives from diagnosis and solution development through implementation, results verification and handover, applying Lean and structured problem-solving methods to improve productivity, efficiency and service performance while building local improvement capabilities.

Key responsibilities

• Lead improvement projects with defined objectives, owners, milestones and benefits, track commitments and escalate unresolved barriers.
• Apply Lean, process mapping, root cause analysis and standard work to identify waste and develop practical improvements.
• Establish baselines and performance measures, verify data quality and prepare evidence of operational and financial benefits.
• Develop and test improved work methods, prepare process maps, standard work instructions and visual controls, and run them through technical review and document control.
• Train and coach local teams in Lean, process analysis and visual management, and build learning materials.
• Support new operations, station openings and major changes, and take part in process reviews, inspections and corporate audits.
• Provide functional guidance to the local continuous improvement network and maintain complete, traceable project records.

Required profile

• Bachelor's degree in industrial engineering, another engineering discipline, Operations Management, Supply Chain Management or a related field.
• Formal training in Lean, Six Sigma or an equivalent structured improvement methodology; Lean Six Sigma Green Belt or equivalent project experience preferred.
• At least five years of experience in continuous improvement, industrial engineering, operational excellence or operational process improvement.
• Demonstrated experience leading improvement projects with measurable results and sustained adoption, and hands-on Lean experience.
• Preferred: experience in multi-site operations, catering, food production, logistics or similar environments.

Required skills

• Lean, process mapping, root cause analysis, standard work and visual management.
• Ability to lead initiatives, facilitate workshops, coach teams and influence stakeholders without direct authority.
• Clear written and verbal communication in English and Spanish.

The role combines corporate office work with frequent time in operational environments, and up to 75% domestic and international travel depending on project assignments.