Digital Communications Specialist

About the role

The World Food Programme (WFP) needs a strong, dynamic digital presence to communicate its mandate, programmes, partnerships and results to a wide range of audiences. This six-month service contract (SC6) in the Communications unit of El Salvador supports the Senior Communications Associate in managing WFP's digital platforms and social media, helping create, publish and monitor content that strengthens the organisation's reputation and engagement with key audiences.

Key responsibilities

• Create, adapt and publish content for WFP's digital platforms and social media, including texts, photos, short videos, infographics and testimonials
• Manage institutional social media accounts, schedule posts and monitor content
• Gather impact stories and materials from programme areas and support the production and editing of audiovisual materials
• Monitor activity on digital channels, identify trends, opportunities and reputational risks, and track content performance with basic metrics and periodic reports
• Maintain editorial calendars, manage image banks and multimedia archives, and help update institutional websites and microsites
• Coordinate with office units to collect information, validate content and align messages, and check content against WFP brand guidelines
• Stay current on digital communication trends and tools to improve institutional channels

Required profile

• Secondary school diploma (high school) required; university degree in Communication, Journalism, Marketing, Digital Communication or Public Relations desirable
• At least five years of relevant experience in digital communication, social media management or digital marketing
• Demonstrated experience creating, managing and publishing content for digital platforms and social media
• Basic multimedia production and editing experience (photos, video, infographics)
• Advanced Spanish and English, spoken and written

Required skills

• Canva, Adobe Creative Suite (Illustrator, Photoshop, Premiere) or Figma (mandatory)
• Trello, Brandwatch, Hootsuite or similar content tools, and Google Analytics (mandatory)
• Desirable: After Effects, experience with international NGOs or public institutions, audience analysis and online strategy optimisation