HR Generalist (Bilingual English-Spanish)

About the role

Carenet Health is looking for an HR Generalist in San Salvador, working on-site Monday to Friday from 7am to 4pm. The role provides comprehensive human resources and personnel administration support for the El Salvador operations, covering employee records, onboarding, payroll inputs, attendance and leave, employee relations, termination and final settlement, government and statutory requirements, occupational health and safety coordination, facilities support and employee well-being. The position requires fluency in both English and Spanish.

Key responsibilities

• Prepare and digitize employment contracts, organize employee records and safeguard personnel files
• Manage hiring, transfers and terminations, and prepare employment and salary verification letters
• Enter medical leave, vacation and seventh-day deductions into the payroll system, follow up on corrections and distribute payroll slips
• Follow up on garnishment orders and deductions from the Social Fund for Housing (FSV)
• Register and monitor medical leave, vacation balances and attendance, and review vacation, PTO/VTO requests, salary increases and promotions
• Handle employee relations: respond to inquiries, conduct one-on-one meetings, follow up on disciplinary actions and escalations, and coordinate action plans with supervisors
• Administer resignations and terminations, verify legal compliance and coordinate final settlement documentation
• Maintain government and statutory platforms (Ministry of Labor, FSV, ISSS, AFP, INCAF) and coordinate corporate name changes
• Evaluate occupational health and safety risks and coordinate workplace safety actions
• Coordinate building maintenance, office supplies and facilities needs, together with the facilities manager
• Organize First Friday events, run the employee recognition program with gift cards and support employee well-being activities

Required profile

• Bachelor's degree in Human Resources, Business, Communication or a related field
• At least 2 years of experience in an HR Generalist or similar HR role
• Strong working knowledge of El Salvador labor laws and HR best practices
• Demonstrated ability to handle employee relations cases, investigations and coaching conversations
• Excellent interpersonal, written and verbal communication skills
• Ability to work with supervisors, payroll, government institutions and internal support functions

Required skills

• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
• Experience with an HRIS is a plus