Legal Intake Specialist

About the role

We are looking for a high‑energy, empathetic Legal Intake Specialist to support a US‑based client. The role involves evaluating prospective client inquiries, managing lawyer schedules, and ensuring smooth onboarding of new cases.

Key responsibilities

• Evaluate inbound client inquiries, assess case fit, and ensure prospects feel heard.
• Schedule initial consultations and keep lawyers’ calendars organized.
• Handle high‑volume calls, emails, and web inquiries with confidentiality.
• Support onboarding by entering data, collecting paperwork, and maintaining case files.
• Perform clerical tasks such as transcription, research, spreadsheet management, and email drafting.

Required profile

• 1‑3 years experience in legal intake, customer success, or high‑volume sales.
• High emotional intelligence, active listening, and a “closer” mindset.
• Excellent written and verbal English communication.
• Ability to work independently and collaboratively.

Required skills

• Experience with CRM and case management software.
• Strong data‑entry and computer proficiency.

What we offer

• Attractive salary commensurate with experience.
• Opportunity to work within a US business culture.
• Employment stability and law benefits (El Salvador).
• 40‑hour work week with weekends off.