Líder de relación con el negocio

About the role

The Business Relationship Leader will drive the identification, shaping and delivery of technology demand across all business functions, including commercial units, logistics, sales, marketing, HR, finance and IT. Acting as the main liaison between business areas and the technology organization, the role ensures that solutions fully support operations while fostering continuous improvement and future growth.

Key responsibilities

• Stimulate and capture technology demand from all business units, translating needs into clear service requirements.
• Manage the end‑to‑end lifecycle of system and technology requests using established methodologies and procedures.
• Negotiate service contracts, pricing and service‑level agreements with internal and external partners at senior levels.
• Maintain active communication with business stakeholders, measure satisfaction, and implement continuous‑improvement plans.
• Promote process optimisation and support the scaling of technology solutions across the organization.

Required profile

• Minimum 5 years of experience negotiating IT services and pricing.
• Proven experience in technology demand management or as a technology consultant.
• Strong ability to negotiate with senior internal and external stakeholders.
• Excellent understanding of business processes across multiple functions.

Required skills