Maintenance Coordinator

About the role

We are seeking an organized and proactive Maintenance Coordinator to manage maintenance requests, coordinate vendors and technicians, and ensure property issues are resolved quickly and efficiently. The role supports multiple properties and requires strong communication and follow‑through.

Key responsibilities

• Receive, review, prioritize, and track maintenance requests from tenants, guests, property managers, and internal teams.
• Coordinate repairs with technicians, contractors, and vendors, scheduling appointments and providing necessary access information.
• Follow up on open work orders, ensuring issues are resolved within expected timelines.
• Handle urgent and emergency maintenance situations according to established procedures.
• Obtain and compare estimates, escalating higher‑cost repairs for approval.
• Maintain accurate records of work orders, invoices, photos, estimates, and completed repairs.
• Monitor recurring issues and identify opportunities for preventative maintenance.
• Update property management systems and internal tracking sheets.
• Verify completed work meets quality standards before closing requests.

Required profile

• 2+ years of experience in maintenance coordination, property management, facilities management, or a related role.
• Proven ability to coordinate contractors, handymen, plumbers, electricians, HVAC technicians, and other vendors.
• Excellent communication, follow‑up, and organizational skills.
• Strong attention to detail and documentation abilities.
• Comfortable handling emergency maintenance situations.
• Ability to work independently in a remote environment.
• Fluent English, both written and verbal.

Required skills

• Google Workspace
• Property management/work‑order software (e.g., AppFolio, Buildium, Propertyware, Rent Manager, Yardi, Guesty, Hostaway)