Operations Manager - Risk Consulting

About the role

RSM, a global provider of professional services to the middle market, is hiring an Operations Manager for its risk consulting practice. The role combines performance management, project oversight and support of service lines, operating in a self-directed way and partnering with leadership and internal departments.

Key responsibilities

• Partner with leadership on short- and long-term goals and provide day-to-day performance management, coaching and exit counseling of employees.
• Support time-sensitive, proprietary tasks for assigned leadership team members and partner with regional operations liaisons on service line initiatives.
• Develop, implement and maintain support processes with HR, sales, marketing, finance and legal, and oversee assigned service lines and firmwide policies.
• Manage and facilitate new service lines and system implementations with service line leaders, technical counterparts, support functions and vendors.
• Create and execute project plans, manage risks and issues, and deliver projects on time, within budget and scope.
• Provide interim hands-on leadership to troubled initiatives and advocate for the efficient use of internal systems.

Required profile

• Bachelor's degree.
• At least five years of experience working with management-level individuals and five years in a professional services firm.
• Three to five years in the assigned area, able to manage multiple projects.
• Experience managing others in a team, directly or indirectly, and navigating a matrix reporting environment.
• Ability to analyze financial information for reasonableness and accuracy.

Required skills

• Advanced Microsoft Office, especially Excel, Word, PowerPoint and Outlook.
• Financial analysis.
• Preferred: project management certification and Visio.