Operations Officer
AC Talentos · San Salvador
Descripcion del puesto
About the role
The Operations Officer will play a pivotal role in managing visa application workflows and providing high‑quality support to applicants. This position combines customer service, administrative oversight, and compliance responsibilities within a fast‑paced environment.
Key responsibilities
- Review and process visa applications and accompanying documentation.
- Assist applicants via in‑person, email, and phone inquiries, ensuring a smooth experience.
- Maintain accurate records and perform data entry in operational systems.
- Coordinate document and passport handling processes.
- Ensure compliance with operational procedures and service standards.
Required profile
- Bachelor’s degree or equivalent qualification.
- 1–2 years of experience in customer service, travel & tourism, or service industries.
- Strong administrative and documentation management skills.
- Excellent communication and customer service abilities.
- Detail‑oriented with strong organizational skills.
Required skills
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Publicado hace 4 semanas
Expira en 1 mes
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AC Talentos
San Salvador
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