Patient Care Coordinator & Administrative Support

About the role

We are seeking a reliable, highly organized professional to manage patient care workflows and provide executive‑level administrative support for a growing U.S. healthcare practice. The role blends coordination of clinical operations with day‑to‑day office management, reporting directly to the practice owner.

Key responsibilities

• Coordinate meetings and luncheons with pharmaceutical representatives.
• Assist with payroll‑related administrative tasks.
• Follow up with the IRS regarding quarterly tax amounts when needed.
• Arrange calls with vendors and other businesses supporting practice operations.
• Attend bi‑weekly billing meetings to review patient reports and denied claims.
• Communicate billing concerns, outstanding issues, and required follow‑up to the practice owner.
• Maintain ongoing contact with the billing team about inactive or lapsed insurance, coverage limitations, and benefit‑related issues.
• Ensure timely resolution of insurance and billing problems.

Required profile

• Proven experience working in a U.S. medical practice or clinical administrative setting.
• Hands‑on experience submitting and tracking prior authorizations and communicating with insurance providers.
• Ability to handle high‑level administrative tasks, manage schedules, and support business operations.
• Excellent spoken and written English with a polished, professional phone manner.
• Proactive, organized, detail‑oriented and capable of working independently with minimal supervision.