Professional ICT Consulting Services (Consultancy 011/2026)

About the role

The International Organization for Migration (IOM) seeks an experienced ICT consultant to deliver and coordinate information and communication technology solutions and end‑user support for its San Salvador country office. The role ensures the efficiency and reliability of the office’s IT networks and systems in line with IOM’s ICT strategy and standards.

Key responsibilities

• Provide and coordinate ICT solutions and services, including end‑user support, for the country office.
• Maintain and optimise LAN/WAN networks, Tier‑1 desktop support, and related infrastructure.
• Implement and support cloud‑based services and O365 applications.
• Ensure compliance with IOM ICT policies, standards and the regional ICT strategy.
• Report to the Senior Resources Management Officer and collaborate with the Americas Regional ICT Officer, ICT Officer, Regional IMT Officer and central ICT units.

Required profile

• University degree in Computer Science or equivalent combination of education and experience (or high‑school/diploma with additional years of experience).
• At least five years (degree holder) or seven years (diploma holder) of professional experience in networking (LAN/WAN) and Tier‑1 network/desktop support.
• Minimum one year of experience in cloud computing.
• Experience working with international organisations such as UN agencies is an advantage.

Required skills

• LAN/WAN networking and TCP/IP protocols.
• Tier‑1 network and desktop support.
• Cloud computing platforms.
• Microsoft 365 (O365) applications.
• Windows administration in multi‑site environments.
• Cisco networking devices and VPN configuration.
• Relevant certifications (e.g., CCNA, ITIL V4) are a plus.