Remote Sales Assistant / Lead Follow-Up Specialist (LATAM)

About the role

FreedUp is looking for a highly organized, proactive Sales Assistant to handle inbound lead follow-up, qualify prospects and schedule discovery/demo calls for its sales team. The role acts as a setter/qualifier rather than a closer, and is fully remote within LATAM. During the first month it focuses mainly on inbound Facebook leads, with more outbound outreach and operational support added later.

Key responsibilities

• Follow up incoming leads quickly and consistently, starting with the oldest leads in the backlog, and expect 5 to 10 inbound leads per day.
• Conduct 10-minute discovery calls to identify pain points and qualify leads by industry, decision-making authority, urgency and fit.
• Maintain accurate records in Go High Level, logging notes, contact attempts, outcomes and appointment details.
• Update outdated SOPs and workflow documentation, and help refine automations, tags, triggers and follow-up sequences.
• Use the provided training materials, including call recordings and examples of good calls, and track daily progress.

Required profile

• 3+ years of experience in appointment setting, sales support, customer service, inside sales, lead generation or a similar phone-based role.
• Proven experience speaking with prospects by phone, text and email, and strong spoken and written English with a neutral, professional style.
• Comfortable making several outbound calls each day and working independently with minimal supervision.
• Availability to work during the company's primary business hours and respond to inbound leads in real time.

Required skills

• Go High Level, CRM data entry and note-taking.
• Notion, Slack, Google Workspace (Gmail, Calendar, Drive, Docs, Sheets).
• Ability to follow scripts naturally and to learn new systems and SOPs quickly.

What we offer

• Pay of $800 - $1,600 per month depending on experience.
• International experience and the chance to work remotely from anywhere.
• Supportive team, learning and development opportunities, potential performance bonuses, PTO and HMO after 3 months.