Senior Operations Supervisor – Aviation (San Salvador)

About the role

DHL Express is looking for a Senior Operations Supervisor to lead the ground handling team at its Aviation hub in San Salvador. You will ensure safe, efficient loading and unloading of aircraft, enforce compliance with DHL’s global safety standards, and drive continuous improvement in airside operations.

Key responsibilities

• Supervise all operational tasks on the airside, coordinating and planning staff activities.
• Manage and lead ramp agents, manifesters, super‑users and subcontracted personnel.
• Apply and monitor DHL Global SOP (GSOP) and Safety Management (GSAM) procedures.
• Prepare daily operation reports, monthly narrative reports and material‑remainder reports.
• Oversee refrigerated material delivery, alert notifications, and container loading according to Weight Watcher guidelines.
• Communicate daily with cargo, dispatch and maintenance teams to ensure proper flight planning.

Required profile

• Bachelor’s degree in Business Administration, Industrial Engineering or a related field.
• Minimum 2 years of experience in aviation ground operations leading teams.
• Advanced knowledge of DHL Aviation ground‑operation systems and flight‑ground processes.
• Strong analytical and problem‑solving abilities with a focus on continuous improvement.
• Excellent written and verbal communication in English and Spanish.
• Proficiency with quality‑management systems, reporting tools and MS Office.
• Leadership skills to influence, engage and promote a compliance culture.

Required skills

• MS Office

What we offer

• Competitive compensation package.
• Access to a wide range of employee programs, services and benefits.
• Opportunities for professional growth within a global logistics leader.