Travel Support Specialist

About the role

As a Travel Support Specialist you will act as a bilingual front‑line advisor, assisting corporate clients in English or French with travel‑related inquiries. You will resolve questions, provide accurate information about services and products, and ensure each interaction exceeds expectations.

Key responsibilities

• Deliver timely, accurate assistance to clients regarding travel services.
• Answer questions and resolve doubts in both English and French.
• Collaborate with teammates to maintain high service standards.
• Document interactions and follow up as needed.

Required profile

• Customer‑service oriented mindset.
• Excellent interpersonal and communication abilities.
• Flexibility to work varied schedules.
• Advanced written and spoken English (bilingual French is a plus).
• No prior experience required.

Required skills

What we offer

• Competitive salary and performance bonuses.
• Flexible work schedules.
• Personalized training focused on customer‑service excellence.
• On‑demand learning tools accessible anytime.
• Career growth opportunities within a global organization.
• Benefits such as on‑site clinic, gym, full Christmas bonus, personal days, and partnerships with leading companies.