Asistente Comercial – Soporte a Clientes y Operaciones

About the role

The Commercial Assistant will support the sales team by handling operational and administrative tasks, ensuring timely service for clients and intermediaries, and contributing to the overall efficiency of the commercial department.

Key responsibilities

• Provide operational and administrative support to the commercial management.
• Follow up promptly on client, intermediary, and internal requests.
• Manage processes related to policy issuance, renewal, and documentation updates.
• Prepare and track quotations, proposals, and commercial requirements.
• Monitor response times and service level compliance.
• Generate reports and management controls to aid decision‑making.
• Coordinate and monitor operational procedures to guarantee efficient service experiences.
• Assist in client relationship and service activities.

Required profile

• University student in Business Administration, Marketing or related fields.
• Previous experience in insurance companies as a Commercial Assistant, Technical Assistant, Service Executive or similar roles.
• Familiarity with processes involving policies, renewals, issuances, modifications and intermediary/client support.
• Strong organizational, communication and service‑orientation abilities.

Required skills

• Intermediate proficiency in Microsoft Excel (mandatory).