Sales Development Representative

About the role

TELUS Digital, the digital division of TELUS and an award-winning digital product consultancy, is looking for a Sales Development Representative to join its fast-growing sales team. The role operates from one of the LATAM offices (Sao Paulo, Porto Alegre, Buenos Aires, Guatemala or El Salvador) and focuses on AI, technology and consulting services. You will prospect target accounts, uncover business needs and book qualified meetings for the Account Executives.

Key responsibilities

• Prospect North American target accounts through cold calls, LinkedIn outreach and email, with the aim of booking meetings for Account Executives.
• Qualify prospects by assessing budget, decision-making authority, business need, timeline and intent, then hand them off to the Account Executive.
• Research accounts and contacts to craft personalized outreach that uncovers gaps and challenges.
• Partner with Account Executives on target accounts, messaging and timing, and ensure smooth meeting handoffs.
• Manage your time across prospecting, research and team collaboration, and log activity accurately in Salesforce.
• Build prospect sequences and lists using Apollo and LinkedIn Sales Navigator.
• Share what works (messaging, objection handling) with the team and take part in role plays, call reviews, shadowing and group training.

Required profile

• 3+ years of experience in a sales development, business development or similar outbound sales role.
• Experience working with or selling into the North American market.
• Excellent written and spoken English; strong listening and conversational skills.
• Competitive, results-driven mindset and strong organization and time management, able to work independently.
• Experience in a SaaS, technology or consulting environment; familiarity with B2B technology and AI-powered solutions preferred.

Required skills

• Familiarity with Salesforce, Apollo and LinkedIn Sales Navigator, or similar CRM and sales engagement tools.
• Familiarity with AI tools and a demonstrated ability to use them effectively.