Bilingual Medical Virtual Assistant & Marketing Support (Remote)

About the role

We are seeking a polished, emotionally intelligent, and tech‑savvy bilingual professional to join a concierge, cash‑pay physical therapy practice that specializes in pelvic and women’s health. The role combines medical administrative support with marketing assistance, helping the practice deliver high‑touch care while expanding its outreach.

Key responsibilities

• Manage patient communication, intake, and scheduling through the Weave VOIP system.
• Act as virtual receptionist, handling inbound calls and coordinating care.
• Perform precise data entry and maintain patient records in WebPT.
• Provide general administrative support to reduce clinician workload.
• Assist with appointment setting, sales support, and patient outreach.
• Support email and text‑message marketing, social‑media management, and outbound campaigns.
• Help develop and execute marketing workflows and business‑development initiatives.

Required profile

• Strong bilingual communication skills in Spanish and English.
• Experience in healthcare administration, patient coordination, or virtual receptionist roles.
• Exceptional attention to detail for data entry and paperwork management.
• Comfort discussing sensitive women’s health topics with patients.

Required skills

• WebPT (EHR platform)
• Weave VOIP phone system
• Google Suite
• Outlook email
• Email and text‑message marketing tools
• Social‑media platforms
• Cloud‑based and non‑cloud administrative systems

What we offer

• Flexible full‑time or part‑time schedule (Monday‑Thursday 8 am‑6 pm, Friday 9 am‑1 pm).
• Remote work from anywhere in Latin America.
• Competitive hourly rate of $6‑$7 based on experience.