Billing Specialist

About the role

We are seeking a confident, detail‑oriented Billing Specialist to support our North American operations. This phone‑based position requires strong communication skills and the ability to take ownership of billing tasks.

Key responsibilities

• Handle inbound calls and tickets related to billing, payments, and account balances.
• Process, track, and follow up on payments and outstanding balances.
• Investigate and resolve billing discrepancies, updating customer accounts in the CRM.
• Document all interactions and maintain accurate records.

Required profile

• 2+ years of experience in billing, collections, finance, or account management.
• Strong English communication skills (B2+ preferred) and confidence on the phone.
• Excellent attention to detail and ability to manage multiple priorities.
• Self‑motivated, organized, and able to work independently.

Required skills

• Experience with CRM or ticketing platforms.

What we offer

• $900 base salary plus attendance bonus ($100‑$125).
• Hybrid schedule after 90 days (3 days onsite, 2 days remote).
• Private insurance, university discount, full aguinaldo, and bi‑weekly compliance.
• Career growth opportunities in a supportive, fast‑paced team.