Business Development Representative (Healthcare & Aesthetics)

About the role

A U.S.-based medical aesthetics practice is hiring a Business Development Representative to drive patient engagement, turn inquiries into booked appointments, reactivate inactive leads and close treatment package sales. The position starts at 20 hours per week, Monday to Friday, 10:00 AM to 2:00 PM Pacific Time, with the aim of moving to full-time as the practice grows. It is remote, paid $6-$7 per hour, and candidates from El Salvador, Honduras, Colombia, Venezuela and the Philippines are preferred.

Key responsibilities

• Follow up on new inquiries and inactive leads, make outbound calls and close treatment or package sales
• Answer incoming and overflow calls via RingCentral, give accurate information and direct specialized questions to the right staff
• Maintain patient and lead data in Aesthetic Record CRM, update lead statuses, schedule appointments and organize the sales pipeline
• Send secure payment links, monitor payments and follow up on outstanding deposits
• Track conversions, bookings and sales against agreed goals

Required profile

• Proven sales experience with closing ability, including appointment setting, outbound calls and cold calling
• Ability to reengage inactive leads and explain treatments and packages
• Excellent spoken and written English; Spanish fluency is highly preferred but not required
• Willingness to submit an NBI clearance and/or local police clearance before onboarding
• Available Monday to Friday, 10:00 AM to 2:00 PM Pacific Time, and open to increasing to full-time
• Comfortable working independently and learning the practice's processes

Required skills

• CRM management (Aesthetic Record, with training provided)
• RingCentral for call handling
• Familiarity with HIPAA requirements and customer confidentiality

What we offer

• Dedicated HR and contractor support team
• HIPAA and cybersecurity training and certification
• Performance-based training and client-approved U.S. holidays and time off
• Optional performance-based incentives and a secure VPN license on request