Business Process Analyst - Airline Cost Management

About the role

LegState is a technology company that automates airline operational cost management through its SAP Business Technology Platform (SAP BTP) solution, which allocates costs to flights, sectors and networks and validates supplier invoices at source. It is looking to grow its workforce in El Salvador and is hiring a full-time, on-site Business Process Analyst in San Salvador.

The analyst analyzes, documents and optimizes business processes related to airline operational cost management, mapping current-state processes, identifying inefficiencies and recommending improvements implemented through SAP BTP and related enterprise systems. The role works closely with product, development and customer teams to turn business requirements into functional specifications, and takes part in functional testing, data validation, reporting and end-user training.

Required profile

• Bachelor's degree in Engineering, Business Administration, Information Systems, Computer Science or a related field.
• Proven experience in Business Process Management (BPM), process modeling (e.g. BPMN) and process governance, with a focus on standardization and operational control.
• Demonstrated ability to identify process improvement opportunities, implement optimization initiatives and measure business impact.
• Previous exposure to the airline industry, aviation operations or operational cost management is a strong advantage.
• Advanced English proficiency and strong communication, teamwork, problem-solving and stakeholder management skills.

Required skills

• Strong business analysis skills and ability to translate business needs into functional requirements.
• Data analysis, KPI interpretation, reporting and decision support.
• Experience with SAP solutions, especially SAP BTP, SAP S/4HANA and SAP ECC, is highly desirable.