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Knowledge Management Product Specialist Consultant

Banque Interaméricaine de Développement · San Salvador

New Remote
Remote Senior 🇬🇧 English

Job description

About the role

The IDB Group is looking for a Knowledge Management Product Specialist Consultant to advise on its Knowledge Management product portfolio. The consultant supports the definition of the product vision and roadmap, recommends governance arrangements and investment priorities, and advises on the development of integrated digital solutions, working with Technology & Transformation for Operations. The assignment is full-time, 12 months (up to 48 months, subject to eligibility), and delivered 100% remotely from a country where the IDB Group has offices.

Key responsibilities

  • Advise on product strategy aligned with the Bank's Knowledge Agenda and institutional priorities.
  • Prepare and maintain integrated product roadmaps for IDB Learning, the Digital Library, Knowledge Management platforms and related solutions.
  • Analyze product needs, dependencies, costs, risks and benefits, and prepare recommendations for prioritization and investment decisions.
  • Facilitate collaboration between business owners, operational units, product teams, UX specialists, data and technology teams.
  • Monitor product activities, milestones, dependencies and implementation risks, and support user research and user-experience activities.
  • Develop proposed KPIs and use analytics and user feedback to assess adoption and effectiveness.
  • Analyze capacity, budget and technical resource needs, and identify emerging technologies, risks and innovation opportunities.
  • Provide technical input, documentation and analysis for staff-led engagement with external vendors and partners.

Required profile

  • Master's degree (or equivalent) in digital transformation, innovation and technology or a related field.
  • At least 10 years of progressive experience in product management; experience with knowledge and learning products is a plus.
  • Proficiency in English and Spanish, spoken and written; French and Portuguese are preferable.
  • Citizen of one of the 48 member countries and eligible to work in the job location without sponsorship.
  • No close relatives (up to fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest or IDB Lab.

Required skills

  • Proficiency in AI and generative AI technologies and their applications.
  • Extensive understanding of the ethical considerations and responsible use of AI.

What we offer

  • A competitive compensation package.
  • Leave of 2 days per month of contract plus gender-neutral parental leave.
  • Monthly allowance to supplement health insurance and a savings plan allowance depending on contract length.
  • Fully remote modality.
  • Learning support such as seminars and 1:1 professional counseling.
  • Access to the Health Services Center for preventive care and health education.

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Published 20 hours ago

Expires 1 month from now

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Banque Interaméricaine de Développement

San Salvador