Practice Operations Senior Associate

About the role

The Practice Operations Senior Associate provides direct support to leadership teams, handling time‑sensitive and confidential tasks that enable the successful delivery of client solutions. This role bridges strategy and execution, ensuring smooth operations across multiple service lines within a global professional services firm.

Key responsibilities

• Assist leadership with risk mitigation, process improvement, communication, and support initiatives.
• Develop meeting objectives, agendas, document outcomes, and track action items.
• Create and maintain reporting mechanisms for stakeholders such as HR, Finance, Talent Acquisition, and Communications.
• Support execution of strategic and tactical imperatives for Operations leadership.
• Liaise with internal functions (HR, Finance, Marketing, Sales) to streamline support processes.
• Respond to and resolve troubled initiatives as needed.
• Collaborate with Strategy & Execution teams on overlapping projects.
• Perform other duties as assigned.

Required profile

• Bachelor’s degree in business, technology, or a related field, or equivalent experience.
• Minimum 5 years of relevant experience managing multiple low‑to‑moderate risk projects.
• Strong written and verbal communication skills.
• Ability to prepare professional presentations with charts, graphics, and speaker notes.
• Preferred PMP certification and prior project or team management experience.

Required skills

• Microsoft Word
• Microsoft PowerPoint
• Microsoft Excel
• Microsoft Outlook

What we offer

• Competitive benefits and compensation package.
• Flexible scheduling to balance personal and professional demands.
• Opportunities for growth within a global, inclusive culture.