Sales Account Growth Specialist

About the role

The Sales Account Growth Specialist supports revenue growth by reactivating dormant accounts and expanding existing customer relationships. Working remotely across LATAM, you will collaborate closely with the sales team to identify opportunities and drive higher account utilization.

Key responsibilities

• Identify inactive and dormant customers and proactively contact them via phone and email to reactivate accounts and generate new business.
• Develop strategies with the sales team to increase activity, service utilization, and revenue for underperforming accounts.
• Maintain strong relationships with existing customers through regular outbound communication and follow‑up.
• Spot opportunities to expand business within current accounts by understanding customer needs and proposing additional services.
• Conduct consistent outbound sales activities, including phone calls, emails, and occasional face‑to‑face meetings.
• Track and follow up on sales opportunities, proposals, and outstanding inquiries to move deals forward.
• Partner with the sales team to create account‑specific retention and growth plans.
• Maintain accurate records of all customer interactions, opportunities, and account details in the ACT! CRM system.
• Cleanse and update the CRM database to ensure information is current and correctly categorized.
• Support targeted sales and marketing campaigns by keeping customer segmentation and contact data up to date.

Required profile

• Proactive and sales‑oriented mindset.
• Comfortable initiating conversations with customers and building relationships.
• Strong communication skills in English.
• Ability to work independently in a fully remote environment.

Required skills

• Experience using ACT! CRM or similar customer relationship management tools.
• Outbound sales techniques via phone and email.
• Account management and development experience.

What we offer

• Competitive base pay of $1,300 per month plus performance‑based bonuses.
• 100% remote work arrangement within LATAM.
• Opportunity to grow within a dynamic sales team and develop existing customer relationships.