Senior Business Process Analyst - Workday Finance

About the role

RSM, a global provider of professional services to the middle market, is hiring a Workday Finance Business Process Analyst in San Salvador. The analyst partners with stakeholders to understand, document and improve end-to-end business processes across Finance and Digital initiatives, translating complex current-state activities into clear process maps and requirements. The role works under general direction, supporting priority initiatives that need strong cross-functional facilitation and structured analysis.

Key responsibilities

• Facilitate interviews, workshops and working sessions to map current-state processes, pain points, handoffs, dependencies, controls and decision points.
• Analyse business problems and opportunities, validate findings with stakeholders and define clear problem statements and desired outcomes.
• Develop and maintain current-state and future-state process flows, procedures, supporting documentation and decision records, including roles, ownership, handoffs and governance points.
• Elicit, organise and prioritise business requirements, assumptions, constraints, risks and success measures, and communicate findings to project teams, process owners and leadership.
• Document activities, roles, ownership, service boundaries and workload drivers to support operating model and capacity assessments, and identify duplication, gaps and bottlenecks.
• Support project and portfolio teams in defining scope, milestones, risks and implementation plans, and help move approved process changes into implementation.
• Monitor open actions and decisions and escalate issues affecting delivery or business outcomes.

Required profile

• Bachelor's degree (required) or equivalent experience.
• At least five years of business analysis, process improvement, operations analysis or related experience.
• Demonstrated experience facilitating cross-functional sessions and documenting end-to-end processes.
• Experience supporting operating model, capacity, service delivery, organisational effectiveness or transformation initiatives.
• Experience in Finance, professional services, enterprise technology or another complex matrixed organisation is preferred.

Required skills

• Process discovery, process mapping, root-cause analysis, requirements elicitation and workshop facilitation.
• Knowledge of operating model concepts, capacity and workload assessment, controls and continuous improvement.
• Proficiency with Microsoft Word, Excel, PowerPoint and Visio; familiarity with process modeling and work-management tools is preferred.
• Preferred certifications: business analysis, process improvement, Lean, Six Sigma or process modeling.