Reservation Planning Coordinator

About the role

We are seeking an organized and client‑focused Reservation Planning Coordinator to research options, coordinate reservations, and manage important details throughout the planning process. The ideal candidate communicates clearly, enjoys helping others, and can keep multiple requests organized while providing professional and timely support.

Key responsibilities

• Communicate with clients to understand their needs and preferences
• Research accommodations, transportation, activities, and related services
• Assist with planning and coordinating reservations, reviewing availability and details
• Provide confirmations, updates, and relevant information
• Assist with modifications and special requests while maintaining accurate client and reservation records
• Follow up on pending requests and outstanding information
• Coordinate with service providers when necessary and ensure reservation details are organized and accurate

Required profile

• Strong written and verbal communication skills
• Excellent organization and attention to detail
• Customer‑focused and professional demeanor
• Comfortable conducting online research and using email/web‑based platforms
• Ability to manage multiple requests and deadlines with strong problem‑solving and follow‑up skills

What we offer

• 100% remote work environment
• Comprehensive onboarding and training
• Ongoing professional development and continuing education opportunities
• Access to online tools and professional resources
• Supportive team environment