Document Controller Analyst

About the role

The Document Controller is accountable for the integrity, currency, traceability and accessibility of controlled documentation across Excellence & Integration, acting as a shared service for Operational Excellence, QHSE and Excellence Assurance. The role administers the document lifecycle, verifies compliance with document control requirements and ensures only approved versions are published for official use.

Key responsibilities

• Administer the common document control process and keep the master document register with owners, revision status, approvals and deadlines.
• Review submissions for completeness and approvals, return incomplete ones to owners and withhold publication until requirements are met.
• Publish approved documents in the corporate repository, maintain traceability between revisions and withdraw obsolete versions.
• Monitor review deadlines, notify owners and escalate overdue documents or missing approvals to the Operational Excellence Manager.
• Maintain an organized repository, coordinate access permissions with IT and keep approval records and revision histories.
• Support corporate evaluations and customer assessments, report deficiencies and implement corrective actions.
• Report document control performance, analyse recurring errors and recommend process improvements.

Required profile

• Diploma or bachelor's degree in business administration, information management, industrial engineering, quality management or a related field; relevant document control experience may replace a directly related degree.
• At least two years of experience in document control, records management, management system administration or a related role.
• Preferred: experience with controlled repositories, multi-site organisations with formal management systems, and exposure to operational, quality, food safety, safety or compliance documentation.

Required skills

• Document management platforms, Microsoft Word and Excel, and collaborative repositories.
• Clear written and verbal communication in English and Spanish.
• Attention to detail, strong organisation and discipline, and the ability to coordinate with multiple document owners.