Ejecutivo de cuentas y ventas

About the role

We are seeking a proactive Sales Account Manager to join our fast‑growing creative language services company. You will develop new prospects, nurture existing client relationships, and act as a trusted advisor to help clients overcome cultural barriers and achieve their business goals.

Key responsibilities

• Follow up promptly on leads and prospects to build a robust sales pipeline.
• Explain our business model and advise clients on the range of language services we provide.
• Maintain and grow relationships with recurring, high‑value customers.
• Identify upselling and cross‑selling opportunities within existing accounts.
• Ensure client satisfaction from initial contact through project delivery and post‑service follow‑up.
• Monitor compliance with agreed schedules and deadlines.
• Serve as the primary point of contact for client inquiries, concerns, and requests.

Required profile

• Native or near‑native command of English.
• At least 2 years of experience interacting with clients, preferably in a service‑oriented sales environment.
• Strong verbal and written communication skills.
• Customer‑focused mindset with a proven ability to retain and grow accounts.

Required skills

• Experience using a CRM system (Salesforce, HubSpot, or Zoho).