Vendor Operations Specialist

About the role

We are looking for a high‑caliber Vendor Operations Specialist to join a fast‑moving team. The role combines day‑to‑day management of a complex portfolio of enterprise SaaS vendor relationships with operational support to the team lead.

Key responsibilities

• Maintain a master renewal and cadence calendar for a multi‑vendor portfolio and send proactive reminders for contract actions.
• Create and keep canonical reference documents for each vendor (pricing, terms, scope, key clauses, stakeholders, integration touchpoints).
• Schedule, prepare and run recurring vendor business reviews, capture actions and ensure follow‑up.
• Coordinate vendor evaluations and proofs of concept, handling logistics, environment access, milestones, stakeholder feedback and evaluation matrices.
• Manage contract redlines between internal legal and vendor counsel, track turn‑around cycles and maintain historical context.
• Keep internal procurement and contract records up‑to‑date.
• Provide operational right‑hand support: calendar and inbox triage, meeting preparation, note‑taking, action routing, project tracking across multiple workstreams, travel and expense coordination, and drafting status reports or briefing documents.
• Conduct light research on SaaS vendor capabilities and related risk topics.

Required profile

• 3–5+ years of experience in vendor management, procurement operations, contract administration, paralegal work, executive operations or chief‑of‑staff roles.
• Strong project‑management skills with the ability to juggle 15+ parallel workstreams against fixed deadlines.
• Excellent written communication in English, with clear, concise, well‑structured output.
• Good judgment to know when to act independently and when to escalate.
• Low‑ego, action‑oriented mindset and willingness to push back when necessary.

Required skills

• Familiarity with procurement, contracting, ticketing and collaboration platforms (e.g., Zip, Ironclad, Vendr, Workday, Asana, Notion, Linear).
• Ability to read and summarize commercial agreements such as MSAs, order forms, DPAs, BAAs.
• Strong prioritisation and sequencing instincts.