Online Sales Advisor / Social Media (El Salvador)

About the role

We are looking for an Online Sales Advisor who will interact with customers through digital channels, providing personalized support, handling inquiries, and turning opportunities into sales. The role is fully onsite in San Benito, San Salvador.

Key responsibilities

• Attend to customer queries via social media, chat, and other digital platforms.
• Validate, process, and follow up on orders, ensuring accurate fulfillment.
• Request products from the relevant department to guarantee order completion.
• Generate invoices for completed sales and provide administrative support across departments.
• Create shipping guides and coordinate dispatches until delivery to the client.

Required profile

• University student, preferably studying Marketing, Communications or related fields.
• 1‑2 years of experience in digital customer service, call‑center environments, or online sales.
• Organized, proactive, responsible, with strong communication and problem‑solving abilities.

Required skills

• Proficiency in Microsoft Excel.
• Experience with SAP.
• Familiarity with the Retail One system.

What we offer

• Work schedule Monday‑Sunday with one day off between Tuesday and Thursday.
• Rotating shifts with flexibility.
• Base salary of USD 409 plus individual sales commissions and KPI bonuses.
• Continuous training and legal benefits.
• 100 % onsite work environment.