SBU Account Manager – El Salvador Based
Focus Services · San Salvador
Descripcion del puesto
About the role
The SBU Account Manager will lead large‑scale voice and chat operations in El Salvador, ensuring high performance and client satisfaction.
Key responsibilities
- Manage and oversee large‑scale voice and chat BPO operations.
- Drive performance through coaching, accountability, and data‑driven decision making.
- Own KPIs in high‑volume environments and ensure targets are met.
Required profile
- 2+ years BPO operations experience with strong leadership skills.
- Proven client‑facing leadership background and ability to manage fast‑paced operations.
- Advanced English communication (B2‑C1) both written and verbal.
Required skills
- Strong ownership mindset and stakeholder management.
- Data‑driven decision making and urgency in execution.
Questions fréquentes
Por que reporta esta oferta?
Explorar más
Salarios, guías y búsquedas en El Salvador.
Salarios por profesión
Postula en 30 segundos
Ingresa tu email para postular. Se creara una cuenta automaticamente.
Al continuar, aceptas nuestras condiciones de uso.
Ya tienes cuenta? Iniciar sesion
¿Una pregunta sobre esta oferta?
Hágala aquí: recibirá el resumen completo por correo, de inmediato.
Publicado hace 6 horas
Expira en 1 mes
6 vistas · 0 interested
Aumenta tus posibilidades
Sube tu CV: te propondremos las ofertas que coinciden con tu perfil.
Analizando tu CV...
Focus Services
San Salvador
Ofertas relacionadas
-
Customer Care Representative
Ria Money Transfer San Salvador -
Customer Experience Analyst
Ria Money Transfer San Salvador -
Agent Onboarding Representative
Ria Money Transfer San Salvador -
Call Center Sales Intake Specialist
Ovation Law Firm -
Especialista de Atención y Soporte Telefónico B2B
Pronto Mowers