Bilingual Customer Support Agent (Remote)
Astra Talent | Recruitment
Description du poste
About the role
We are building a remote customer support team for U.S.-based companies. The specialist will engage with customers who left negative Trustpilot reviews, understand their issues, and work with the client’s team to resolve them.
Key responsibilities
- Contact customers who posted negative reviews, gather details, and coordinate a solution with the client’s team.
- Follow up until the customer is satisfied and encourage them to update their review.
Required profile
- Experience managing Trustpilot reviews or online reputation.
- Advanced written and spoken English and Spanish.
Required skills
- Proficiency with the Trustpilot platform.
- Familiarity with online reputation management tools.
What we offer
- Salary: $1,200 per month.
- 100% remote work, Monday to Friday, 9 working hours plus 1‑hour lunch.
- Weekends off and a fast hiring process.
Questions fréquentes
Pourquoi signalez-vous cette offre ?
Aller plus loin
Salaires, guides et recherches au Salvador.
Postulez en 30 secondes
Entrez votre email pour postuler. Un compte sera cree automatiquement.
En continuant, vous acceptez nos conditions d'utilisation.
Deja un compte ? Connexion
Une question sur cette offre ?
Posez-la ici : vous recevrez le récapitulatif de l'offre par e-mail, tout de suite.
Publie il y a 51 minutes
Expire dans 1 mois
2 vues · 0 interesses
Boostez vos chances
Importez votre CV : nous vous proposons les offres qui matchent votre profil.
Analyse de votre CV en cours...
Astra Talent | Recruitment