Bilingual Customer Support Agent (Remote)
Astra Talent | Recruitment
Job description
About the role
We are building a remote customer support team for U.S.-based companies. The specialist will engage with customers who left negative Trustpilot reviews, understand their issues, and work with the client’s team to resolve them.
Key responsibilities
- Contact customers who posted negative reviews, gather details, and coordinate a solution with the client’s team.
- Follow up until the customer is satisfied and encourage them to update their review.
Required profile
- Experience managing Trustpilot reviews or online reputation.
- Advanced written and spoken English and Spanish.
Required skills
- Proficiency with the Trustpilot platform.
- Familiarity with online reputation management tools.
What we offer
- Salary: $1,200 per month.
- 100% remote work, Monday to Friday, 9 working hours plus 1‑hour lunch.
- Weekends off and a fast hiring process.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in El Salvador.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 hour ago
Expires 1 month from now
3 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Astra Talent | Recruitment