Revenue Analyst II – Bilingual in English

About the role

Ria Money Transfer is seeking a Revenue Analyst II to support the US Agent Channel. The analyst will execute high‑accuracy pricing and revenue operations, protecting margins while driving market‑share growth across multiple regions and corridors.

Key responsibilities

• Evaluate and process a high volume of case‑based requests via email and ticketing systems (e.g., Zendesk) with fast turnaround and zero tolerance for errors.
• Perform FX, fee, and commission analysis to recommend competitive, economically sound solutions aligned with growth objectives.
• Monitor agent profitability, identify low‑profit or loss‑making agencies, and propose corrective actions based on full economics.
• Develop understanding of payer costs in destination countries and settlement/funding costs in origin markets for profitability assessments.
• Support revenue optimization across the agent portfolio, tracking trends in volume, margin, spread, and profitability by corridor, region, and competitor footprint.
• Maintain competitor benchmarking and local market intelligence to gauge pricing pressure and realistic break‑even thresholds.
• Collaborate with Sales, Finance, Operations, Treasury, BI, and other stakeholders, providing structured analysis and defensible recommendations.
• Build and maintain reporting outputs using Excel and Power BI to track KPIs, targets, trends, and growth opportunities.

Required profile

• Highly analytical, detail‑oriented, and structured.
• Capable of operating with limited supervision in a fast‑paced environment.
• Bilingual in English.

Required skills

• Excel
• Power BI
• Zendesk (or similar ticketing system)

What we offer

• Opportunity to work within a global financial services leader.
• Exposure to diverse markets and cross‑functional teams.
• Professional growth in revenue analytics and pricing strategy.