Technical Sales Consultant

About the role

The Technical Sales Consultant will act as a sales engineer, bridging the gap between TELUS Digital’s technical solutions and customer business needs. You will work closely with sales teams, internal operations, and delivery groups to design and deliver connectivity, unified communications, SD‑WAN and cyber‑security solutions for clients across Canada.

Key responsibilities

• Leverage expertise in one solution area (Connectivity, Unified Communications, SD‑WAN or Cyber Security) to develop and present technical proposals.
• Collaborate with sales professionals, operations, and delivery teams throughout the solution development lifecycle.
• Manage end‑to‑end solution development and handle day‑to‑day customer requests such as Moves, Adds, and Changes (MACs).
• Provide technical guidance, recommend appropriate products, and articulate both technical and financial benefits.
• Support customers with product knowledge, troubleshooting, and post‑sale technical assistance.

Required profile

• Minimum Bachelor’s degree in Computer Science, Information Science, Engineering or related field.
• At least 3 years of experience in a technical sales or sales‑engineering role.
• Fluent in English (B2) and French (B2), both oral and written.
• Strong decision‑making, customer‑first mindset, and ability to work independently in a fast‑paced environment.
• Flexibility to adapt to changing customer needs and business priorities.

Required skills

• Connectivity solutions – Business Internet, High Speed Internet Access, GPON.
• Unified Communications – Business Connect (White Glove), Microsoft Teams, Office 365.
• Software‑Defined WAN – TMNE Bundle, GoCo SD‑WAN.
• Cyber‑Security – Managed Detection Response, Pen‑Testing, Email Protection, Managed Awareness.
• Proficiency with Google Suite and technical writing.