Accounts Receivable Supervisor

About the role

El Salvador Technologies is looking for a detail-oriented and proactive Accounts Receivable Supervisor to oversee daily accounts receivable operations, including billing, collections, payment processing and account reconciliation. The role works closely with internal departments and external partners to keep financial records accurate and collection processes efficient. It is based in El Salvador, with a hybrid schedule (one work-from-home day per week) and office hours Monday to Friday.

Key responsibilities

• Oversee daily accounts receivable activities, including invoicing, collections, payment application and account reconciliation.
• Coordinate daily team workloads and monitor productivity, accuracy and task completion.
• Monitor outstanding balances and aging reports, following up on overdue accounts.
• Review account activity and financial records to identify and resolve discrepancies.
• Collaborate with Sales, Finance, Customer Support and other departments to resolve billing inquiries, payment issues and customer disputes.
• Communicate with customers and external partners about outstanding invoices and missing payments.
• Maintain accurate documentation of account activity and collection efforts.
• Support month-end and year-end closing by keeping AR records current and accurate.
• Assist with onboarding and training team members on AR procedures, systems and daily responsibilities.
• Identify recurring issues and recommend process improvements.

Required profile

• Minimum of 3 years of proven experience in accounts receivable, collections, billing or a related financial operations role.
• Experience coordinating or supervising daily team activities.
• Strong understanding of collections, invoicing, payment application and account reconciliation.
• Experience managing overdue balances and resolving billing or payment discrepancies.
• Experience in high-volume transaction environments is a plus.

Required skills

• Proficiency in Microsoft Excel.
• Experience with accounting or financial systems such as SAP, Oracle or NetSuite.
• Analytical skills, attention to detail, organization and time management.
• Strong written and verbal communication skills.

What we offer

• Monthly salary of $2,500.
• Life and medical insurance, dental coverage and university partnership discounts.
• Full statutory Christmas bonus (Aguinaldo).
• Salary reviews based on performance.
• Discretionary time off, up to 5 days per year.
• Maternity, paternity and bereavement leave.
• Hybrid work with one work-from-home day per week.