Bilingual Pre-Sale Transfer Specialist (Spanish/English)

About the role

ORIGO Virtual Solutions is hiring two Spanish/English bilingual pre-sale transfer specialists for a new US insurance outbound program. The role is remote, based in El Salvador, with in-person training in the San Salvador area. It is a full-time, Monday to Friday position on US Central Time business hours, under an independent contractor agreement with ORIGO Miami LLC, starting in November 2026.

You will call Spanish-speaking leads who have already asked for information, build trust and qualify them, then hand them over in a live warm transfer to a licensed US insurance agent. You will not quote prices, recommend products or fill out applications.

Key responsibilities

• Make high-volume outbound calls to leads provided by the client, mostly in Spanish and some in English.
• Open each conversation warmly, build rapport and explain why you are calling, following the approved script.
• Ask qualifying and eligibility questions exactly as written, listen carefully and record answers accurately.
• Handle common objections with the approved responses.
• Warm-transfer qualified prospects to the licensed agent with a short, clean handoff summary.
• Book callbacks when the timing is not right and follow up on them.
• Write clear CRM notes and a disposition on every lead, the same day.
• Honor do-not-call requests immediately and follow calling-hours and consent rules.
• Join daily training and coaching with the client and weekly one-on-ones with the supervisor, and share feedback on objections and lead quality.

Required profile

• Native-level Spanish and English C2 (proficient).
• 3+ years of sales experience (5+ preferred) in phone sales, telemarketing, outbound collections, retail or field sales, or a call-center sales campaign.
• Ability to handle rejection and dozens of calls a day while keeping energy up.
• Coachable, follows a script precisely and adjusts quickly after feedback.
• Available full time on US Central Time business hours, including in-person training weeks in San Salvador.
• Quiet, private workspace and stable wired home internet (at least 50 Mbps down / 10 Mbps up) for remote work after training.
• Willingness to complete a background check.

Required skills

• Typing 30+ words per minute.
• Use of a CRM or web forms and Google Workspace (Gmail, Sheets).
• Nice to have: experience with warm transfers, appointment setting or lead qualification, and familiarity with a dialer or CRM such as Salesforce, HubSpot or GoHighLevel.

What we offer

• Competitive monthly compensation in USD under an independent contractor agreement, plus a monthly performance bonus.
• Paid training and a growth path within the new insurance program.

Applicants apply through the company's online application form; shortlisted candidates complete a 20-minute phone screen and a roleplay.