Customer Service Expert - On-site
Uassist.ME
Job description
About the role
We are looking for a motivated Customer Service Expert to join our retail client’s call centre. You will be the first point of contact for customers, delivering high‑quality support through phone, live chat and email.
Key responsibilities
- Handle inbound phone calls, live chat sessions and email inquiries.
- Provide prompt, accurate and courteous assistance to retail customers.
- Document interactions in the CRM system and follow up as needed.
- Maintain a positive attitude while working in a fast‑paced environment.
Required profile
- High school diploma or equivalent.
- Minimum 1 year of retail BPO experience.
- Advanced written and spoken English.
- Self‑starter with a proactive problem‑solving mindset.
- Ability to embody the client’s culture of love, respect and integrity.
Required skills
- Proficiency with Microsoft Office Suite.
- Familiarity with CRM systems.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in El Salvador.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 month ago
Expires 1 week from now
36 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Uassist.ME
Related job offers
-
Analista de Negocios – Contact Center
Empresa Confidencial Salvador -
Business Development Representative – Appointment Setter
Club Feast Salvador -
Call Center Representative – Customer Service & Dispatch
Virtustant Salvador -
Ejecutivo/a Preferencial Telefónico
Bancoagrícola San Salvador -
Soporte técnico y atención al cliente en área de Call Center
Cable Color El Salvador Santa Tecla