Bilingual Medical Administrative Coordinator

About the role

The Bilingual Medical Administrative Coordinator provides remote operational and administrative support to U.S.-based healthcare practices, handling patient information, insurance processes, and documentation for prescriptions and provider enrollment.

Key responsibilities

• Review and update patient demographics in EMR/EHR systems and maintain organized medical records.
• Verify patient insurance eligibility, submit prior authorizations, and track their status.
• Coordinate prescription refill requests and communicate with pharmacies.
• Assist with provider credentialing, updating CAQH and monitoring licensing and insurance documentation.
• Communicate with patients, providers, insurers, and pharmacies while ensuring confidentiality of protected health information.

Required profile

• At least 1 year of experience in medical administration, virtual assistance, or related healthcare support.
• Advanced English (C1/C2) and fluent Spanish, both written and spoken.
• Experience with insurance verification and EMR/EHR systems.
• Ability to work independently during U.S. business hours.

Required skills

• EMR/EHR systems
• Insurance verification
• Prior authorization processes
• Provider credentialing (CAQH, Medicare, Medicaid)

What we offer

• 100% remote work supporting U.S. healthcare operations.
• Opportunity to gain experience across multiple areas of medical administration.
• Competitive monthly compensation of $1,280 USD.