Customer Service Expert (On‑Site)

Uassist.ME

Onsite 🇬🇧 English

Microsoft Office Suite CRM systems

Job description

About the role

As a Customer Service Representative you will act as the frontline ambassador for a retail client, delivering exceptional support primarily through phone interactions in a dynamic call‑center environment. The role also includes handling live chat and email correspondence to ensure customers receive prompt and effective assistance.

Key responsibilities

Provide inbound phone support as the first point of contact for customers.
Manage live‑chat and email inquiries, delivering timely resolutions.
Maintain high service standards to ensure prompt and effective assistance.

Required profile

Minimum high school diploma.
At least 1 year of retail BPO experience.
Advanced proficiency in written and spoken English.
Positive attitude and ability to thrive in a fast‑paced environment.
Strong customer orientation and passion for excellent service.
Self‑starter with proactive problem‑solving mindset.
Ability to embody company values of love, respect, and integrity.

Required skills

Proficiency with Microsoft Office Suite.
Familiarity with CRM systems.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec Uassist.ME.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Why are you reporting this job?

Thank you for your report. We will review this job.

Explore further

Salaries, guides and searches in El Salvador.

Salaries by job title

Apply in 30 seconds

Enter your email to apply. An account will be created automatically.

Apply now →

By continuing, you accept our terms of use.

Already have an account? Login

A question about this job?

Ask it here: you will get the full job summary by e-mail, right away.

💬 Chat with us on Telegram

Published 1 week ago

Expires 1 month from now

24 views · 0 interested

Share Log in to earn credits by sharing

Boost your chances

Upload your CV — we will match you with relevant openings.

Analyzing your CV...